Shipping
- Orders are shipped within 5 to 7 business days, via USPS Priority Mail.
- Typically, we are unable to provide expedited services. Based on current ability, we
will accommodate requests for an additional fee of $50.00. Send requests for expedited
services to orders@leanconstruction.org.
- We accept orders for domestic delivery only. We cannot ship internationally. Any orders submitted for international delivery will be cancelled and refunded.
Returns Policy
You may return most new, unopened items within 30 days of
delivery for a full refund. We'll also pay the return shipping costs if the return is a
result of our error (you received an incorrect or defective item, etc.).
You
should expect to receive your refund within four weeks of giving your package to the
return shipper, however, in many cases you will receive a refund more quickly. This time
period includes the transit time for us to receive your return from the shipper (5 to 10
business days), the time it takes us to process your return once we receive it (3 to 5
business days), and the time it takes your bank to process our refund request (5 to 10
business days).
If you need to return an item, please Contact Us with your order number and details about
the product you would like to return. We will respond quickly with instructions for how
to return items from your order.